How do I choose a contractor in Ottawa?

Choosing the right contractor is one of the most important decisions in your renovation project. Start with proper licensing verification, get multiple detailed quotes, and always check references from recent projects.

Essential Verification Steps

Insurance and licensing should be your first checkpoint. In Ontario, contractors must carry WSIB coverage and general liability insurance (minimum $2 million). Ask to see current certificates - legitimate contractors will provide these immediately. For electrical work, ensure they work with ESA-licensed electricians. Gas work requires TSSA certification.

Get at least three detailed written quotes that break down materials, labor, timeline, and permit costs. Be wary of quotes that vary dramatically - either someone missed major items or isn't qualified for the scope. Quality contractors in Ottawa typically charge $75-150/hour for skilled trades, with project management adding 15-25% to total costs.

Red Flags to Avoid

Door-to-door solicitation and pressure tactics are immediate red flags. Legitimate Ottawa contractors are typically booked weeks or months ahead and don't need to chase work. Never hire someone demanding full payment upfront or offering "today only" pricing. Cash-only deals often mean no permits, no insurance, and no recourse if problems arise.

Extremely low bids often indicate corners being cut - either on permits, proper materials, or skilled labor. Remember, insurance claims can be denied if unpermitted work causes damage.

Ottawa-Specific Considerations

Local experience matters significantly in Ottawa's unique climate and building stock. Many homes here are 50+ years old with knob-and-tube wiring, galvanized plumbing, or foundation issues. Contractors familiar with heritage districts understand City of Ottawa's stricter requirements for exterior changes.

Verify they understand local permit processes. Ottawa's Building Code Services can take 10-20 business days for simple permits, longer for complex projects. Experienced contractors factor this into timelines and know which projects require permits (hint: almost everything structural, electrical, or plumbing does).

Questions to Ask Potential Contractors

Ask for three recent references and actually call them. Inquire about timeline adherence, cleanliness, communication, and how problems were handled. Request to see photos of similar projects - quality contractors are proud to show their work.

Clarify the payment schedule - typically 10% down, progress payments at completion milestones, with final payment upon completion and your satisfaction. Never pay large amounts upfront.

Making Your Final Decision

The lowest bid isn't always the best value. Consider communication quality, professionalism, detailed planning, and your comfort level with the team. A contractor who takes time to understand your vision and explains potential challenges is often worth the premium.

Timeline promises should be realistic - quality renovations take time. In Ottawa's market, bathroom renovations typically need 3-4 weeks, kitchens 6-8 weeks, and basement finishing 8-12 weeks including permit time.

For a free consultation where we can discuss your specific project needs and provide a detailed estimate, contact Justyn Rook Contracting. We're happy to walk through our process and help you understand what questions to ask any contractor you're considering.